Privacy Policy
Our Commitment to Your Privacy
At DSNOUSE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and company details
- Project requirements and budget information
- Website URLs and business information for our VoiceCheck™ service
- Communication preferences and consultation requests
Usage Information
- IP address, browser type, and device information
- Pages visited, time spent, and referral sources
- Form interactions and submission data
- Performance analytics and user behavior patterns
2. How We Use Your Information
Service Delivery
- Process your inquiries and provide requested services
- Generate website audits through VoiceCheck™
- Schedule consultations and manage appointments
Communication
- Respond to your questions and support requests
- Send project updates and important notifications
- Provide marketing communications (with your consent)
Improvement & Analytics
- Analyze website usage to improve user experience
- Enhance our services and develop new features
- Ensure security and prevent fraudulent activities
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party providers for email delivery, analytics, and hosting services who are bound by strict confidentiality agreements.
Legal Requirements
When required by law, regulation, or legal process, or to protect our rights and the safety of our users.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- • SSL/TLS encryption for data transmission
- • Secure form submission with CSRF protection
- • Rate limiting and honeypot security
Organizational Measures
- • Access controls and staff training
- • Regular security assessments
- • Data minimization practices
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your personal data
Portability
Transfer your data in a structured format
Objection
Object to processing based on legitimate interests
Restriction
Limit how we use your data in certain circumstances
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law:
- • Contact forms and inquiries: 3 years from last contact
- • VoiceCheck™ audit data: 1 year from analysis date
- • Marketing communications: Until you unsubscribe
- • Website analytics: Anonymized after 26 months
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
DSNOUSE
United Kingdom